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Resources for housing counselors and grantees
Program and Reporting Templates
List of HSCP adjustments
- updated January 2023
Sample intake form (in English)
Sample intake form (in Spanish)
Sample authorization form (Modelo de política de privacidad)
Sample authorization form (in English)
Sample privacy policy (Modelo de formulario de autorización)
Sample privacy policy (in English)
Action plan template (Plantilla de plan de acción)
Action plan template (in English)
Quarterly program reporting template for NeighborWorks network organizations
Quarterly program reporting template for state housing finance agencies and intermediaries
Final report template
Agency Exhibit Workbook
includes:
Exhibit A – Grantees' revised goals by targeted geographic area
Exhibit B1 – Grantees' revised goals based on client-level production
Exhibit B2 – Grantees' revised goals of homeowner and rental clients
Exhibit B3 – Grantees' revised goals by low-income and minority areas
Exhibit D – Disbursement schedule worksheet (standard). Please
contact the HSCP team
for this document if you have an alternate disbursement schedule.
Exhibit E – Grantee contact information
Exhibit F – Agency and counselor workbook
Example budget worksheet
Example crisis budget worksheet
The
funding announcement
defines several terms, explains eligible activities, offers an application summary and includes several key details for the disbursement schedule and program requirements.
Housing Counselor Resources
Best Practices Guide — Cultural, Relevant and Effective: Proven Practices for Successful Outreach to Communities of Color
National Housing Law Project (NHLP)'s homeowner legal issues screening tool
National Housing Resource Center (NHRC) Servicer Escalation Contacts
for housing counseling agencies experiencing challenges communicating with servicers
HUD's rental assistance and eviction prevention outreach materials
for HUD-approved housing counseling agencies
View our mortgage relief page
and
eviction prevention guide
to best assist your clients in keeping their homes.
HUD's summary of key resources for housing counseling agencies
.
Chart of emergency bans on evictions and other tenant protections
related to the pandemic by state.
Find a legal aid organization near you
.
Need homeless assistance?
Contact a homeless service provider in your state
.
Find a public housing agency
, which may have emergency housing vouchers to help individuals and families who are homeless or at risk of homelessness.
Training Opportunities & Webinars
Watch the office hours meeting with HSCP staff from Sept. 21, 2023
Watch the HSCP reporting Q&A webinar from Aug. 17, 2023.
Watch the office hours meeting with HSCP staff from Aug. 10, 2023
.
Watch the office hours meeting with HSCP staff from July 13, 2023
.
Watch the office hours meeting with HSCP staff from June 8, 2023
. Passcode: 5L13n7Y!
Watch the HSCP reporting Q&A webinar from May 25
.
Watch the office hours meeting with HSCP staff from May 11, 2023
.
Watch the office hours meeting with HSCP staff from April 13, 2023
.
Watch the office hours meeting with HSCP staff from March 9, 2023
.
Watch the office hours meeting with HSCP staff from Feb. 23, 2023
.
Watch the HSCP reporting webinar from Feb. 16, 2023
.
Watch the office hours meeting with HSCP staff from Jan. 12, 2023
.
See what
online classes and certifications
are available.
Watch the HSCP extension and reallocation webinar for intermediaries from Dec. 8, 2022
. Use passcode:
t#?TJk24
Watch the HSCP extension and reallocation webinar for state housing finance agencies from Dec. 7, 2022
. Use passcode:
zb^o2.^&
Watch the HSCP extension and reallocation webinar for NeighborWorks network organizations from Dec. 6, 2022
. Use passcode:
m?F.3DN7
Watch the HSCP reporting webinar from Nov. 16, 2022
.
Watch the "Outreach to Communities of Color" webinar from Oct. 26, 2022
.
Watch the office hours meeting with HSCP staff from Oct. 13, 2022
.
Watch the office hours meeting with HSCP staff from Sept. 8, 2022
.
Watch the HSCP reporting webinar from Aug. 24, 2022
.
Watch the office hours meeting with HSCP staff from Aug. 11, 2022
.
Watch the office hours meeting with HSCP staff from July 14, 2022
.
Watch the online reporting system (ORS) updates and Q&A training
from July 11, 2022. Use passcode:
w*fPx5h@
Watch the second HSCP Homeowner Assistance Fund meeting
from June 16, 2022.
Watch the outreach to vulnerable communities webinar
from June 9, 2022.
Watch the office hours meeting with HSCP staff from June 9
.
Watch the HSCP reporting webinar
from May 17, 2022.
Watch the office hours meeting with HSCP staff
from May 12, 2022.
Watch the HSCP emergency rental assistance meeting
from May 4, 2022.
Watch the office hours meeting with HSCP staff
from April 14, 2022.
Watch the collaborating with legal aid attorneys webinar
from March 22, 2022.
Watch the office hours meeting with HSCP staff
from March 10, 2022.
Watch the HSCP Homeowner Assistance Fund meeting
from March 8, 2022.
Watch the client file and program compliance training
from Feb. 23, 2022.
Watch the HSCP reporting webinar
from Feb. 17, 2022.
Watch the online reporting system training for new HSCP grantees
from Jan. 27, 2022.
Watch the HSCP listening session for state housing finance agencies
from Jan. 21, 2022.
Watch the HSCP listening session for intermediaries
from Jan. 20, 2022.
Watch the HSCP listening session for NeighborWorks network organizations
from Jan. 19, 2022.
Watch the default and remedy policy webinar
from Oct. 25, 2021.
Watch the training opportunities webinar
from Oct. 14, 2021
Watch HSCP onboarding webinar
from Oct. 12, 2021.
Compliance Resources
PRS allowable guidance on HSCP expenses
.
Subgrantee recapture template
.
Recapture template workbook
.
HSCP memo regarding personal identifiable information (PII) collection
and non-wallet identification for authorization
Default & remedy policy with recapture and de-obligation appendix
(September 29, 2023)
Client file checklist, programmatic checklist for direct grantees and programmatic checklist for sub-grantee oversight
Compliance reminders
HSCP Grantee De-Obligation and/or Recapture Worksheet
HSCP Hightail Upload Guide
Online Reporting System Resources
Data dictionary
(updated April 25)
Reporting guide
(updated July 13)
Data points
Data template
Data template conditional guide
Online reporting system survey
Online reporting system respondent user guide
CounselorMax Resources
Watch an introduction to CounselorMax for new users
CounselorMax How-To Guide
CounselorMax Features
NeighborWorks America Housing Stability Counseling Program awards more than $88 million in grants to 131 awardees
Read the press release
.
View the complete list of awardees
.
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