Ruby Phillips was almost ready for her socially distanced appointment with the volunteers at NeighborWorks Umpqua in March, but she'd forgotten one of the documents she needed. They worked her in later that same day, she says.
"When you're late to a doctor's appointment, you usually have to reschedule," says Phillips, who lives in an apartment owned and managed by the NeighborWokrs organization. "But they got me in that day. You talk about surprised."
